PRiVACY POLICY
taasa lodge
privacy policy
This Privacy Policy is effective as of March 15, 2023.
Last Updated: March 15, 2023.
Your Privacy Rights
TAASA Lodge trading as Buffalo Luxury Camps Ltd (hereinafter referred to as “TAASA Lodge,” “we,” “us” and “our”) values your privacy. This Privacy Policy states the principles and practices that apply to our collection and use of information that you, our clients and prospective clients (hereinafter referred to as “you” and “your”) provide to us, whether in person, by telephone, mail or email, or through our website, www.taasalodge.com (the “Website”).
In terms of our broad presence on the world wide web, this Privacy Policy only governs our collection of personal information through this Website and does not apply to any other website, url or online service used or licensed by TAASA Lodge.
We use Your Personal data to provide and improve the Service. By using the Website, you explicitly accept, without limitation or qualification, our practices surrounding the collection, use, and sharing of personal information provided by you in the manner described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access, browse, or use the Website.
How We Collect and Use Personal Information
Some information is explicitly provided to us by you, while other information, such as your IP address, is gathered automatically as you use our services. You may voluntarily provide certain personal identifying information to us in connection with your use of our interactive web portals, your purchase of travel-related products, any signup incentives or promotions you elect to participate in, newsletter or other subscriptions, and services (all of which will be referred to as “Personal Information”). If you choose to provide us with Personal Information by opting in, you consent to our collection of that information and to the potential transfer and storage of that information on our servers located in the United States, Tanzania and South Africa (TAASA operating offices). Personal Information includes all information you voluntarily provide to us, whether in person, by telephone, mail or e-mail, or on this Website, such as:
We use your information to provide you with the services you request, such as sending you our newsletter or responding to your contact form submissions, to improve our website and make it more user-friendly, to deliver targeted advertising to you on our website and other websites, to track the effectiveness of our marketing campaigns and to comply with legal and regulatory requirements.
We may also use your Personal Information to provide you with travel-related information, including providing you with responses to requests for travel services, travel notifications, travel advisories or warnings, travel confirmations and updates, as well as managing your account, processing bills, and/or personalized mailings (electronic or otherwise) or other communications that you consent to receive, and to prevent potentially prohibited or illegal activity, resolve disputes and collect fees.
To Whom is Your Personal Information Disclosed
TAASA Lodge may share your information with third parties to facilitate your travel plans or requests for information. We may share your Personal Information (only to the extent reasonably necessary or as required by the circumstances) and Aggregated Data, when applicable, with the following parties:
Third Party Privacy Policies
Once your Personal Information has been shared with a non-affiliated third party in accordance with this Privacy Policy, we cannot control how that third party collects, uses or shares your Personal Information and as such, we will thereafter have no responsibility for its use. Protection of your Personal Information in the possession of any such third party shall be governed by the Privacy Policy of that third party.
Third parties with whom we share your Personal Information may have their own privacy policies accessible which may be on their own websites. We strongly encourage you to review those privacy notices. TAASA Lodge’s Privacy Policy does not apply to these third parties, as their policies may differ from our Privacy Policy.
Cookies
When you visit or access the Website, our systems or our web hosting service provider may send one or more cookies (small text files containing a string of characters) to your computer that uniquely identifies your browser. Cookies alone do not tell us your e-mail address or other Personal Information unless you choose to provide this information to us by, for example, using certain interactive features on our Website. We use cookies to improve the quality of the Website by storing user preferences and tracking user trends.
Most web browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may not be able to use some customized travel planning features available on the Website. The information contained in or collected by cookies is not considered Personal Information for the purposes of this Privacy Policy. TAASA Lodge may collect and use information about your computer hardware and software which includes your internet browser type, access times on our website, and referring web site addresses to operate and to maintain the quality of our service and to provide general statistics regarding the use of our web sites.
Types of cookies we use
We use the following types of cookies on our website:
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
How to control cookies
Most web browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent. You can control which cookies are set on your computer or mobile device by changing your browser settings. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may not be able to use some customized travel planning features available on the Website.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time. If we make any significant changes, we will notify you by posting a notice on our Cookies Policy.
Aggregated Information
In addition to any Personal Information you may voluntarily provide to us, this Website also collects general information regarding visitors and users of this Website as it relates to their use of the Website (referred to herein as “Aggregated Data”). This information is collected automatically each time a user navigates our Website. The term Aggregated Data includes, but is not limited to, such information as traffic patterns, number, frequency and duration of visits to certain pages, visits from other websites or to third-party websites linked to this Website, use of particular services and interest in services, information or features of the Website or other parties made available through or found at the Website. This information is anonymous and is useful for improving the content and navigational tools of our Website. Aggregated Data may also include information or data obtained from you or other sources, which has been combined with or compiled from other information or data in such a manner to no longer be personally identifiable or linked to an individual. Aggregated Data is not considered Personal Information for the purposes of this Privacy Policy.
Children
TAASA Lodge does not sell travel or other services for purchase by children. This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 18 send Personal Information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.
California Residents—Your California Privacy Rights.
When California customers provide Personal Information to a business, they have the right to request certain disclosures if the business shares Personal Information with third parties for the third parties’ own direct marketing purposes. The law provides that a company that has a privacy policy that provides consumers with choice regarding sharing Personal Information with third parties for those third parties’ direct marketing purposes may instead provide California customers with information on how to exercise that choice. As stated in this Privacy Policy, we do not share information with third parties for those third parties’ own direct marketing purposes without your consent. California customers may request further information about our compliance with this law by e-mailing info@taasalodgel.com. You must put the statement “Your California Privacy Rights” in the subject field of your e-mail. You must include your name, street address, city, state, and zip code. We are not responsible for requests that are not labeled or sent properly, or do not have complete information. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.
European Users
TAASA Lodge is in compliance with all applicable data protection laws in the European Economic Area (EEA), which, if applicable to you, include the following rights provided by the General Data Protection Regulation (GDPR):
Information collected within the EEA may be transferred, stored, and processed outside of the EEA for the purposes described in this Privacy Policy. Where we transfer store, and process your personal information outside of the EEA we have ensured that appropriate safeguards are in place to ensure an adequate level of data protection.
To learn more about your rights, and for more information on the standards we abide by under GDPR, please visit the GDPR website here.
Access to Information
You have the right to request a copy of the personal information that we have in our possession furnished to us by you. Please contact us on info@taasalodge.com and detail the information that you require from us. We will take all reasonable steps to confirm your identity before furnishing you with any of your personal information that we may have in our possession.
Opt-out
You have the following choices regarding your personal information:
Revisions to Privacy Policy
We may revise or update the Website or any of our policies and procedures without prior notice. We will post a notice on the Website to advise you of any significant changes to this Privacy Policy and indicate on the “Last Updated” legend at the bottom of this Privacy Policy when it was most recently updated. Your continued use of the Website signifies your continued assent to the terms of this Privacy Policy, as updated or amended at that time.
Questions, Comments, Contact Information
If you have any questions or concerns about this Privacy Policy or the way we use your Personal Information, or if you want to contact us about modifying or deleting your personal profile please feel free to email us at info@taasalodge.com.
Your online privacy is highly important to us and we welcome your comments or questions.
TAASA Lodge trading as Buffalo Luxury Camps Ltd (hereinafter referred to as “TAASA Lodge,” “we,” “us” and “our”) values your privacy. This Privacy Policy states the principles and practices that apply to our collection and use of information that you, our clients and prospective clients (hereinafter referred to as “you” and “your”) provide to us, whether in person, by telephone, mail or email, or through our website, www.taasalodge.com (the “Website”).
In terms of our broad presence on the world wide web, this Privacy Policy only governs our collection of personal information through this Website and does not apply to any other website, url or online service used or licensed by TAASA Lodge.
We use Your Personal data to provide and improve the Service. By using the Website, you explicitly accept, without limitation or qualification, our practices surrounding the collection, use, and sharing of personal information provided by you in the manner described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access, browse, or use the Website.
How We Collect and Use Personal Information
Some information is explicitly provided to us by you, while other information, such as your IP address, is gathered automatically as you use our services. You may voluntarily provide certain personal identifying information to us in connection with your use of our interactive web portals, your purchase of travel-related products, any signup incentives or promotions you elect to participate in, newsletter or other subscriptions, and services (all of which will be referred to as “Personal Information”). If you choose to provide us with Personal Information by opting in, you consent to our collection of that information and to the potential transfer and storage of that information on our servers located in the United States, Tanzania and South Africa (TAASA operating offices). Personal Information includes all information you voluntarily provide to us, whether in person, by telephone, mail or e-mail, or on this Website, such as:
- Information you provide to us: This includes information you provide when you fill out a contact form, or subscribe to our newsletter, including contact information.
- Information we collect automatically: This includes information about your device and your browsing behavior on our website, such as the pages you visit and the links you click.
- When making a reservation we collect your contact information (e.g. name, telephone number, passport number, driver’s license or state identification number, and postal and e-mail addresses);
- When making a reservation we may collect financial information (e.g. credit card number, security code, cardholder name, billing address, and expiration date);
- When making a reservation we may collect information related to your travel profile (e.g. booking history, travel preferences and interests, identity of any travel companions, airline and hotel and rent-a-car loyalty program information); and
- When making a reservation we may collect information related to disability, medical condition and special health accommodations.
We use your information to provide you with the services you request, such as sending you our newsletter or responding to your contact form submissions, to improve our website and make it more user-friendly, to deliver targeted advertising to you on our website and other websites, to track the effectiveness of our marketing campaigns and to comply with legal and regulatory requirements.
We may also use your Personal Information to provide you with travel-related information, including providing you with responses to requests for travel services, travel notifications, travel advisories or warnings, travel confirmations and updates, as well as managing your account, processing bills, and/or personalized mailings (electronic or otherwise) or other communications that you consent to receive, and to prevent potentially prohibited or illegal activity, resolve disputes and collect fees.
To Whom is Your Personal Information Disclosed
TAASA Lodge may share your information with third parties to facilitate your travel plans or requests for information. We may share your Personal Information (only to the extent reasonably necessary or as required by the circumstances) and Aggregated Data, when applicable, with the following parties:
- Google Analytics: We use Google Analytics to track website traffic and user behavior. Google Analytics uses cookies to collect information about visitors to our website, such as the pages they visit and how long they stay on each page. This information is used to improve our website and make it more user-friendly.
- Facebook: We use Facebook to deliver targeted advertising to you on Facebook and to track the effectiveness of our marketing campaigns.
- Instagram: We use Instagram to deliver targeted advertising to you on Instagram and to track the effectiveness of our marketing campaigns.
- YouTube: We use YouTube to embed videos on our website and to track the use of those videos.
- LinkedIn: We use LinkedIn to deliver targeted advertising to you on LinkedIn and to track the effectiveness of our marketing campaigns.
- Mailchimp: We use Mailchimp to send our newsletter. Mailchimp uses cookies to track email open rates and click-through rates.
- Third party vendors, web hosting service providers, travel service providers, host travel agencies and other reputable travel industry intermediaries in order for such parties to: (i) assist TAASA Lodge in providing the requested travel services to you, (ii) assist TAASA Lodge in personalizing your experience which includes informing you of future travel opportunities and offers (iii) provide aggregate reporting to TAASA Lodge and certain third parties (using only Aggregated Data and not individual Personal Information when provided to third parties)
- Third party vendors, travel service providers, host travel agencies and other travel industry intermediaries which provide certain services or functions requested by you and/or which fulfill your requested transactions, including but not limited to, cruise lines, airlines, hotels, destination management companies, event sites, tour operators, travel insurance companies, ground transportation providers, and car rental companies, as well as service providers who assist with our business operations (such as fraud investigations, bill collection and affiliate and award programs).
- Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
- The appropriate parties if it is requested by a government agency or law enforcement personnel or if we are otherwise required by law to disclose it in response to subpoenas, court orders, or other legal process, to establish or exercise our legal rights, to defend against legal claims, or as otherwise required by law (in which case, we reserve the right to raise or waive any legal objection available to us).
- Other appropriate entities, such as our successors or assigns, should we undergo a corporate transaction, such as a divestiture, merger, consolidation, or asset sale.
- The appropriate parties when we believe in good faith that disclosure is required to investigate or prevent suspected illegal activity, to protect the security, property, assets and/or rights of TAASA Lodge from unauthorized use or misuse of the Website or anything found at the Website.
Third Party Privacy Policies
Once your Personal Information has been shared with a non-affiliated third party in accordance with this Privacy Policy, we cannot control how that third party collects, uses or shares your Personal Information and as such, we will thereafter have no responsibility for its use. Protection of your Personal Information in the possession of any such third party shall be governed by the Privacy Policy of that third party.
Third parties with whom we share your Personal Information may have their own privacy policies accessible which may be on their own websites. We strongly encourage you to review those privacy notices. TAASA Lodge’s Privacy Policy does not apply to these third parties, as their policies may differ from our Privacy Policy.
Cookies
When you visit or access the Website, our systems or our web hosting service provider may send one or more cookies (small text files containing a string of characters) to your computer that uniquely identifies your browser. Cookies alone do not tell us your e-mail address or other Personal Information unless you choose to provide this information to us by, for example, using certain interactive features on our Website. We use cookies to improve the quality of the Website by storing user preferences and tracking user trends.
Most web browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may not be able to use some customized travel planning features available on the Website. The information contained in or collected by cookies is not considered Personal Information for the purposes of this Privacy Policy. TAASA Lodge may collect and use information about your computer hardware and software which includes your internet browser type, access times on our website, and referring web site addresses to operate and to maintain the quality of our service and to provide general statistics regarding the use of our web sites.
Types of cookies we use
We use the following types of cookies on our website:
- Essential cookies: These cookies are necessary for the basic operation of our website and cannot be disabled. They allow you to navigate our website and use its features. Examples of such cookies are:
- session cookies: Keep track of your actions during a single session.
- security cookies: Help protect the website from unauthorized access.
- Performance and functionality cookies: These cookies collect information about how you use our website, such as the pages you visit and the links you click. This information is used to improve the performance and functionality of our website. Examples of such cookies are:
- Google Analytics cookies: Track website traffic and user behavior and demographics.
- YouTube cookies: Track the use of YouTube videos embedded on our website.
- Analytics and customization cookies: These cookies are used to track your website usage and preferences, such as your preferred language and location. This information may be used to improve your experience on our website by showing you content and features that are relevant to you. Examples of such cookies are:
- Google Analytics cookies: Track website traffic and user behavior and demographics.
- Mailchimp cookies: Track email open rates and click-through rates.
- Contact form cookies: Remember your contact information so that you don't have to enter it again next time you contact us.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
- This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. We collect information such as the part of the webpage clicked, number of webpages visited, length of time of each session, and error messages (if any) with the purpose of improving our website and providing users with a better experience. For more information on Google Analytics, please click here. If you would like more information about the privacy policy of the Google Analytics’ service, please click here.
- This site uses Mailchimp for database communications - This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. If opted-in, TAASA Lodge sends monthly emailers to its database.
- We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram, Linkedin, Youtube and Twitter will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
- From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
How to control cookies
Most web browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent. You can control which cookies are set on your computer or mobile device by changing your browser settings. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may not be able to use some customized travel planning features available on the Website.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time. If we make any significant changes, we will notify you by posting a notice on our Cookies Policy.
Aggregated Information
In addition to any Personal Information you may voluntarily provide to us, this Website also collects general information regarding visitors and users of this Website as it relates to their use of the Website (referred to herein as “Aggregated Data”). This information is collected automatically each time a user navigates our Website. The term Aggregated Data includes, but is not limited to, such information as traffic patterns, number, frequency and duration of visits to certain pages, visits from other websites or to third-party websites linked to this Website, use of particular services and interest in services, information or features of the Website or other parties made available through or found at the Website. This information is anonymous and is useful for improving the content and navigational tools of our Website. Aggregated Data may also include information or data obtained from you or other sources, which has been combined with or compiled from other information or data in such a manner to no longer be personally identifiable or linked to an individual. Aggregated Data is not considered Personal Information for the purposes of this Privacy Policy.
Children
TAASA Lodge does not sell travel or other services for purchase by children. This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 18 send Personal Information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.
California Residents—Your California Privacy Rights.
When California customers provide Personal Information to a business, they have the right to request certain disclosures if the business shares Personal Information with third parties for the third parties’ own direct marketing purposes. The law provides that a company that has a privacy policy that provides consumers with choice regarding sharing Personal Information with third parties for those third parties’ direct marketing purposes may instead provide California customers with information on how to exercise that choice. As stated in this Privacy Policy, we do not share information with third parties for those third parties’ own direct marketing purposes without your consent. California customers may request further information about our compliance with this law by e-mailing info@taasalodgel.com. You must put the statement “Your California Privacy Rights” in the subject field of your e-mail. You must include your name, street address, city, state, and zip code. We are not responsible for requests that are not labeled or sent properly, or do not have complete information. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.
European Users
TAASA Lodge is in compliance with all applicable data protection laws in the European Economic Area (EEA), which, if applicable to you, include the following rights provided by the General Data Protection Regulation (GDPR):
- Right to Information
- Right to Access
- Right to Rectification
- Right to Withdraw Consent
- Right to Object
- Right to Object to Automated Processing
- Right to be Forgotten
- Right for Data Portability
Information collected within the EEA may be transferred, stored, and processed outside of the EEA for the purposes described in this Privacy Policy. Where we transfer store, and process your personal information outside of the EEA we have ensured that appropriate safeguards are in place to ensure an adequate level of data protection.
To learn more about your rights, and for more information on the standards we abide by under GDPR, please visit the GDPR website here.
Access to Information
You have the right to request a copy of the personal information that we have in our possession furnished to us by you. Please contact us on info@taasalodge.com and detail the information that you require from us. We will take all reasonable steps to confirm your identity before furnishing you with any of your personal information that we may have in our possession.
Opt-out
You have the following choices regarding your personal information:
- You can opt out of having your information collected by Google Analytics by disabling cookies in your browser.
- You can opt out of Facebook advertising by visiting the Facebook Ads Preferences page.
- You can opt out of Instagram advertising by visiting the Instagram Ads Preferences page.
- You can opt out of LinkedIn advertising by visiting the LinkedIn Ads Preferences page.
- You can unsubscribe from our newsletter by clicking the unsubscribe link in any of our emails, or unsubscribe by emailing us your request to info@taasalodge.com
Revisions to Privacy Policy
We may revise or update the Website or any of our policies and procedures without prior notice. We will post a notice on the Website to advise you of any significant changes to this Privacy Policy and indicate on the “Last Updated” legend at the bottom of this Privacy Policy when it was most recently updated. Your continued use of the Website signifies your continued assent to the terms of this Privacy Policy, as updated or amended at that time.
Questions, Comments, Contact Information
If you have any questions or concerns about this Privacy Policy or the way we use your Personal Information, or if you want to contact us about modifying or deleting your personal profile please feel free to email us at info@taasalodge.com.
Your online privacy is highly important to us and we welcome your comments or questions.
